
Greed Hater asked:
I am filing a claim with the BBBAutoLine concerning my 2005 Chevy Equinox which has numerous problems. I must go through the BBB Arbitation (which is paid for by the manufacturer!!) before I can hire a lawyer to defend my claim. My car is at the shop as we speak to get the carpets changed due to numerous unexplainable water leaks. The Service Manager has lied several times such as telling me my carpet not have padding underneath it (it was beginning to mildew and smells awful) and they have also lied regarding the cause of the leak there is something seriously wrong with my car but they have done everything in their power to make it more difficult for my claim including lieing on repair orders and telling me it is all my fault. Therefore, I want them to show me the carpet after they remove it and any other parts which are replaced so I can verify the work was actually done and show eveidence my car actually has a problem. Should I hire a mechanic to watch or should I be present?